IT Service Delivery Manager(m/f/d

We are searching intelligent and innovative employees. If you are interested in working for a dynamic company with flat hierarchy, we look forward to receiving your application.

• Lead and coordinate IT service delivery activities across multiple regions to ensure consistent, high-quality execution
• Manage cross-functional service delivery teams and oversee the successful implementation of projects and operational initiatives
• Partner with operational teams to monitor service performance, identify improvement opportunities, and drive continuous service enhancements
• Support the delivery of IT services across infrastructure, applications, and end-user workplace environments
• Track project milestones, prepare performance reports, and present key metrics to senior leadership
• Build and maintain effective relationships with internal teams, business stakeholders, and external partners across different regions

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline
• Minimum of 5 years of experience in IT Service Delivery, IT Operations, or Project Management
• Proven experience working in international or multicultural business environments.
• Solid understanding of IT infrastructure, application support, and/or end-user computing services
• Hands-on experience with project and collaboration tools such as Jira, Confluence, and Microsoft Project
• PMP, ITIL, or other relevant professional certifications are considered an advantage.
• Fluent written and spoken Chinese and English are required
• Previous experience supporting Mandarin-speaking stakeholders or working in organizations with Chinese business operations is highly desirable

Nothing provides more motivation than success. Da Vinci Engineering is highly committed to ensuring the own employees' success. Become a part of us!

• Experience in exciting and international projects
• Continuous salary development
• Da Vinci Corporate Benefits
• On-the-job training and language courses
• Appreciation, motivation and commitment