(Senior) IT Specialist (m/f/d)

We are searching intelligent and innovative employees. If you are interested in working for a dynamic company with flat hierarchy, we look forward to receiving your application.

• Provide advanced (2nd/3rd line) technical support for systems and infrastructure issues
• Act as an escalation point for complex incidents and ensure timely resolution of tickets in the ITSM system
• Create and maintain accurate technical documentation, policies, and standard operating procedures
• Administer, operate and maintain enterprise systems, including Microsoft 365, Exchange, Entra ID, Security and Compliance solutions (e.g. MS Purview), Endpoint Manager (Baramundi), and file sharing platforms
• Manage and monitor office network infrastructure (Cisco, Meraki, Fortinet), including firewalls, access points, switches; VPNs, and traffic/security policies
• Operate and maintain NAS, antivirus systems, and backup solutions
• Implement automation for Account and endpoint management, collaborate with the global IT team and external vendors for operations and system changes

• Degree in Computer Science, Information Security, or related field
• 5+ years of experience in IT management, IT infrastructure, systems support, or IT security
• Proven experience administering Microsoft 365, MS Exchange, AD and Entra ID, Endpoint Management (Intune/Baramundi), MS Purview, MS Defender
• Working knowledge of network hardware and administration: firewalls, Wi-Fi APs, Switches, VPN, zero trust solutions and VLANs
• Familiarity with managing NAS systems, antivirus platforms, and backup tools
• Excellent problem-solving, analytical, and documentation skills
• Strong verbal and written communication skills in English

Nothing provides more motivation than success. Da Vinci Engineering is highly committed to ensuring the own employees' success. Become a part of us!

• Experience in exciting and international projects
• Continuous salary development
• Da Vinci Corporate Benefits
• On-the-job training and language courses
• Appreciation, motivation and commitment